Data protection

Responsible body
Dogstyler Soest GmbH
Westenhellweg 46
59494 Soest
Telefon: +49 (0) 2921-94476-20
Fax: +49 (0) 2921-55977-28
E-Mail: [email protected]

Person responsible for data protection
Detlef Hüttermann
Westenhellweg 46
59494 Soest
Telefon: +49 (0) 2921-94476-20
Fax: +49 (0) 2921-55977-28
E-Mail: [email protected]

Structure:

1. collection of personal data

2. intended use

3. forwarding of your personal data

4. obtaining information

5. your rights

6. right of objection

7. right of appeal to the supervisory authority

8. changes to this data protection policy

9. communication channels

10. storage duration

11. liability for contents

12. liability for links

13. copyright

14. server log files and Webalizer

15. cookies (currently under revision)

16. privacy policy for the use of Hotjar

17. privacy policy for the use of Facebook Pixel

18. privacy policy for the use of von Google Analytics

19. privacy policy for the use of Google +1

20. privacy policy for the use of Google Maps

21. privacy policy for the use of YouTube

22. privacy policy for the use of Instagram

23. privacy policy for the use of LinkedIn

24. privacy policy for the use of Pinterest

25. privacy policy for the use of Twitter

26. privacy policy for the use of Xing

27. privacy policy for the use of Jivo chat

28. contact form

29. objection advertising mails

30. newsletter data

31. appendix and technical notes

32. contact

The operators of these pages take the protection of your personal data very seriously. The confidentiality and integrity of your personal data is a personal concern of ours. Since the end of May 2018, the EU Data Protection Basic Regulation (EU-DSGVO) has replaced the Federal Data Protection Act (BDSG) and continues to include the strong protection of your personal data. We treat this data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. Within the company, data protection is also of great concern to us. Our employees have been explicitly committed to secrecy and confidentiality as well as to compliance with data protection regulations.

The information on this website has been compiled with great care. Nevertheless, no guarantee can be given for its correctness and completeness. For this reason, any liability for possible damages in connection with the use of this website is excluded. The use of our website does not constitute a contractual relationship between the user and us.

1. collection of personal data

For the performance of the contract

Your personal data, which you make available to us in the ordering process, is required for the conclusion of a contract with us. You are not obliged to provide your personal data. However, we cannot send you the goods without informing you of your address. For some payment procedures, we require the necessary payment data in order to pass them on to a payment service provider commissioned by us. The processing of your data entered in the ordering process is therefore carried out for the purpose of fulfilling the contract.
If you send us an enquiry by e-mail, via a contact form etc. before the contract is concluded, we will process the data received in this way to carry out pre-contractual measures and, for example, answer your questions about our products. The legal basis for this processing is Art. 6 para. 1 b) DSGVO.
DOGSTYLER SOEST GMBH only collects, processes, stores and passes on personal data to the extent that this is absolutely necessary to carry out an order and to be able to offer the contractual partner the information and services requested. Recipients may be included: Payment service providers, shipping service providers, hosting providers, merchandise management system, if applicable, suppliers (dropshipping).
Personal data also includes information about your use of our website. In this context we collect personal data from you as follows: Information about your visits to our website, such as the extent of data transfer, the location from which you access data on our website and other connection data and sources you access. This is usually done through the use of log files and cookies. More information about log files and cookies can be found below.

Comments

It is possible to write a comment. Your data (e.g. name/pseudonym, e-mail address, website) will then only be processed for the purpose of publishing your comment.
The legal basis for this processing is Art. 6 para. 1 f) DSGVO. Our legitimate interest is the public exchange of user opinions on specific topics and products. The publication serves, among other things, the purpose of transparency and opinion formation. Your interest in data protection is maintained, as you can publish your comments under a pseudonym.
A certain storage period is not provided for. You can request the deletion of your comment at any time.

2. purpose of use

DOGSTYLER SOEST GMBH uses your personal data exclusively for the following purposes:

- Trade with specific products related to "humans and animals

- Operation of direct shopping shops and a digital web shop

- Including all consultancy and services related to the above activities

- Services and advice for affiliated companies

- Services and consulting for franchise businesses

- Sending of newsletters on request

- Information by post, e-mail or telephone regarding possible new products, services, etc.; i.e. for our own marketing purposes.

- Processing of incoming applications within the framework of general human resources management

- General processing within the framework of human resources management

A deletion concept for the various categories of personal data has been developed on the basis of the statutory provisions and implemented accordingly.

3. forwarding of your personal data

DOGSTYLER SOEST GMBH only passes on personal data when it is absolutely necessary to carry out an order and to be able to offer the contractual partner the information and services requested.

In some cases we use service rental modules which make data available to the respective customer on our behalf. The service module providers (Fa. Net Inventors GmbH, Fa. Mario Maeles, Fa. Wrike) are independent companies and are, among other things, obliged by us to treat all data strictly confidentially; you are also prohibited from processing the data for other purposes than agreed. The respective user only sees his own data or information on his own order history - according to a state-of-the-art log-in system.

Beyond this, our company does not pass on your personal data to third parties unless you have expressly consented to the passing on of data or we are obliged to pass on data due to legal regulations and/or official orders. We also do not sell your data to third parties, nor do we market it in any other way.

4. obtaining information

The credit rating is usually checked by three institutions:

Klarna, Paypal sowie Payolution

Klarna

Please note the following data protection regulations if you decide to use Klarnas payment services:
http://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

Paypal

Please note the following privacy policy if you choose PayPal's payment services:
https://www.paypal.com/de/webapps/mpp/ua/legalhub-full

Payolution

Please note the following privacy policy if you choose PayPal's payment services:
https://customer.payolution.com/de/customer/dataprivacy

Automated case-by-case decision including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects in relation to you or significantly affects you in a similar way.

This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and us,
(2) is authorised by Union law or the law of the Member States to which we are subject and that law contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
(3) with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), we shall take appropriate measures to protect the rights and freedoms and your legitimate interests.

5. your rights

In addition to the right to revoke your consent granted to us, you are entitled to the following further rights if the respective legal requirements are met:

a) Right to information about your personal data stored with us in accordance with Art. 15 DSGVO; in particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected directly from you,

b) Right to correct incorrect data or to complete correct data in accordance with Art. 16 DSGVO,

c) The right to delete your data stored with us in accordance with Art. 17 DSGVO insofar as no legal or contractual retention periods or other legal obligations or rights to further storage must be observed,

d) Right to limit the processing of your data according to art. 18 DSGVO

e) The right to data transferability in accordance with Art. 20 DSGVO, i.e. the right to have data provided by you transferred in a common, machine-readable format or to demand that it be transferred to another person responsible

f) right to appeal to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or at our registered office.

Should you have any questions, comments or enquiries regarding the collection, processing and use of your personal data by DOGSTYLER SOEST GMBH, please also use the contact details given above.

6. right of objection

You can revoke the permission to store your data at any time. Please use our direct e-mail address[email protected] or write us a short message and send it by post.

After receipt of the objection/revocation, DOGSTYLER SOEST GMBH will no longer use your contractual partner's data for its own marketing purposes and will stop sending you advertising material. The complete deletion of customer data (after order or contract processing) is only possible after the legal retention periods under tax and commercial law have expired. The blocking of the data for the purpose of customer service remains unaffected.

7. right of appeal to the supervisory authority

You have the right to lodge a complaint with the data protection authority (see point 5.) You can do this by contacting the authority responsible for your place of residence/your federal state. The address of the State Data Protection Commissioner in NRW is given here as an example:

State Commissioner for Data Protection and Freedom of Information Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Phone: +49 (0)211-38424-0
e-mail: [email protected]

You can find the address of the supervisory authority responsible for you on the Internet at

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

take out.

8. changes to this data protection policy

DOGSTYLER SOEST GMBH reserves the right to change this privacy policy at any time with effect for the future. A current version is available on our website. Please visit the website regularly and inform yourself about the applicable data protection regulations.

9. communication channels

We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. In particular, your personal data will be transmitted in encrypted form. We use the SSL (Secure Socket Layer) coding system for this purpose.

The use of communication forms, such as messenger services, is to be considered in its entirety with the basic principles of data protection until a final decision has been made by the data protection authorities with regard to the scope and correspondence, and will be adapted in due course. On this occasion, we would like to take this opportunity to address the increasingly extensive communication about Whatsapp in particular:

The WhatsApp Terms of Use and Privacy Policy (Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA) apply. The exchange of information with DOGSTYLER SOEST GMBH via WhatsApp serves exclusively for general information purposes which are not relevant to legal transactions and does not replace personal consultation in any form. Personal and account-related enquiries cannot be answered via this channel.

Legal declarations are not made via this medium and cannot be accepted by DOGSTYLER SOEST GMBH. Please understand that, for security reasons, we cannot accept any legal orders and declarations via this communication channel.

Please note that data is stored on servers of WhatsApp Inc. which are not subject to European data protection law, i.e. personal data is processed in countries outside the scope of Directive 95/46/EC. WhatsApp may not be able to guarantee confidentiality and data security. DOGSTYLER SOEST GMBH shall not be liable for any damages arising from the use of this platform. By installing and using WhatsApp on your mobile device, you agree to the general terms and conditions of WhatsApp, over which DOGSTYLER SOEST GMBH has no influence. In particular, these conditions stipulate that you grant WhatsApp Inc. access to your telephone number and the contacts stored on your mobile device.

10. storage duration

We store your data for as long as this is necessary to provide our agreed service.

- We store the data required for the execution of the contract until the expiry of the statutory warranty and, if applicable, contractual guarantee periods.

- We retain the data required under commercial and tax law for the legally specified periods, regularly ten years (cf. § 257 HGB, § 147 AO).

- The data processed to carry out pre-contractual measures will be deleted as soon as the measures have been carried out and it is evident that no contract will be concluded.

You can be provided with a corresponding certificate of this deletion on request.
A deletion concept for the various categories of personal data has been developed on the basis of the statutory provisions and implemented accordingly.

11. liability for contents

The contents of our pages were created with the greatest care. However, we cannot guarantee the accuracy, completeness and topicality of the contents. As a service provider, we are responsible for our own content on these pages in accordance with § 7 para.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG we are not obliged to monitor transmitted or stored information from third parties or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. Upon becoming aware of any such legal infringements, we will remove the content in question immediately.

12. liability for links

Our offer contains links to external websites of third parties, the contents of which we have no influence on. Therefore we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the content of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not identified at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

13. copyright

he contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. We will remove such contents immediately upon becoming aware of any infringements. The European Commission provides an online dispute resolution platform which can be accessed at ec.europa.eu/consumers/odr/ abgerufen werden kann.

14. server log files and Webalizer

When accessing our offer, connection data is stored. This means that each time a file is called up or attempted to be called up on this server, the following data on this process is saved in a log file (server log file) as standard for the purpose of system security and for statistical purposes:

abbreviated IP address
Time and method of the call
URL called up
Version of the HTTP protocol used
Result value of the call - size of the call in KByte
Page called before this page was called (referrer)
Information on the browser and operating system used

All these data are without direct personal reference. Personal data such as your name, address, telephone number or e-mail address are not recorded.

Based on this, this offer uses the tool "Webalizer", a web analysis software for the statistical evaluation of user access to the offer. "Webalizer" creates overviews based on the data of the server log files, for example, on the number of hits, file/page requests, visits, etc.

These evaluations are not combined with other data sources, in particular with personal data. The generated information is stored by our provider in Germany. It will not be passed on to third parties.

15. cookies (currently under revision)

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Due to the latest case law of the European Court of Justice, the cookie banner as well as the associated data protection declarations will be subject to a comprehensive revision.

16. privacy policy for the use of Hotjar

To improve the user experience on our website, we use the Hotjar software. Using Hotjar, we can measure and evaluate, among other things, user behaviour (mouse movements, clicks, scroll height, etc.) on our website. This enables us to draw conclusions about the user experience when using our website. For this purpose, Hotjar sets cookies on users' end devices and may store user data such as browser information, operating system, length of stay on the site, IP address (in anonymised form), etc. A specific tracking code is also used for this purpose. The collected data is transmitted to a Hotjar server in Ireland and stored there. You can find out more about data processing by Hotjar here: https://www.hotjar.com/privacy

If you want to block the Hotjar service, this is free of charge and can be done at any time with the Do-NotTrack header, which you can find here: http://overheat.de/opt-out.html You can also disable the execution of Java-Script in your browser or install a tool like the Script-Blocker "NoScript" (www.noscript.net).
If you click here, the opt-out cookie will be set: deactivate Hotjar

17. privacy policy for the use of Facebook Pixel

The visitor action pixel is a service of Facebook Inc, 1601 S. California Ave., Palo Alto, CA 94304, USA. It allows tracking the behaviour of users after they click on a Facebook advertisement and are redirected to the website of the advertiser or promoted company. Conversion measurement with the visitor action pixel allows us to measure, evaluate and optimise the effectiveness of Facebook Ads for statistical and market research purposes. The data collected on our websites by the visitor action pixel does not allow us to draw any conclusions about the person of the user. The data collected (e.g. the user's IP address) is transmitted to Facebook by the visitor action pixel. This data is stored and processed by Facebook for the purpose of conversion measurement. DOGSTYLER receives reports from Facebook for conversion measurement in anonymised form. These reports also do not allow any conclusions about the identity of the user. However, it cannot be ruled out that Facebook may link the transmitted data with other personal data about the user (e.g. user data about an existing Facebook account) or that Facebook may use such data for its own further purposes.

The visitor action pixel is the service of a company independent from DOGSTYLER (Facebook). We cannot influence the corresponding data processing processes in this respect. For further information on the use of the collected data by Facebook, please refer to the corresponding notes from Facebook, e.g. at https://www.facebook.com/about/privacy/

Facebook and its partners enable the placement of advertisements on the Facebook websites as well as on third party websites. A cookie may be stored on the user's computer for the purposes of using the visitor action pixel and tracking corresponding activities.

You can revoke your consent to use the conversion measurement with the visitor action pixel at any time. Please click on the following link to do so: https://www.facebook.com/ads/website_custom_audiences
If you click here, the opt-out cookie will be set: Disable Facebook pixel

18. privacy policy for the use of Facebook plugins (Like-Button)

Our pages integrate plugins from the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise the Facebook plugins by the Facebook logo or the "Like Button" ("Like") on our site. You can find an overview of the Facebook plugins here.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like-Button" while you are logged in to your Facebook account, you can link the contents of our pages on your Facebook profile. This enables Facebook to assign visits to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in the Facebook Privacy Policy. . When you do not wishthat Facebook can assign the visit of our pages to your Facebook user account, please log out of your Facebook user account before you visit the websites of Dogstyler

19. privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the internet. The legal basis for this processing is Art. 6 para. 1 f) DSGVO.
Our legitimate interest is the statistical analysis of user behaviour for optimisation and marketing purposes. In order to protect your interest in data protection, this website uses Google Analytics with the extension "anonymizeIP()", so that IP addresses are only processed in abbreviated form in order to exclude the possibility of direct personal references. (Recipient categories: Google, partner companies)
Google LLC, based in the US, is certified under the US-EU Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU. This agreement is currently the subject of very heated debate and should be critically monitored. This applies not only to the cooperation with Google, but also with Amazon, Facebook, etc.
The storage period is 14 months. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by Browser add-on download and install. HTTP://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT?HL=DE

Opt-out cookies prevent future collection of your information when you visit this website. To prevent Universal Analytics from collecting data across multiple devices, you must opt-out on all systems in use. Click here to set the opt-out cookie: Disable Google Analytics.

20. privacy policy for the use of Google +1

Our pages use functions of Google +1. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

Collection and sharing of information: You can use the Google +1 button to publish information worldwide. The Google +1 button allows you and others to receive personalised content from Google and our partners. Google stores both the information that you provided for a +1 content and information about the page you viewed when you clicked on +1. Your +1 may be displayed as clues along with your profile name and photo in Google services, such as in search results or in your Google Profile, or in other locations on websites and ads on the web. Google records information about your +1 activity in order to improve the Google services for you and others. In order to use the Google +1 button, you must have a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may replace another name that you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information about you.

Use of the information collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about +1 activity of users or share these statistics with users and partners, such as publishers, advertisers or affiliated websites.

21. privacy policy for the use of Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f DSGVO.

More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

22. privacy policy for the use of Youtube

Our website uses plugins from the Google-operated YouTube site. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account before you visit the Dogstyler pages. Further information on the handling of user data can be found in the YouTube privacy policy.

23. privacy policy for the use of Instagram

Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our site with your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please refer to the Instagram privacy policy..

24. privacy policy for the use of LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you access one of our pages that contains LinkedIn features, a connection to LinkedIn's servers is established. LinkedIn will be notified that you have visited our sites using your IP address 79.248.208.188. If you click on LinkedIn's "Recommend Button" and are logged into your LinkedIn account, LinkedIn will be able to track your visit to our site to you and your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or of the use of such data by LinkedIn. For further information, please refer to the LinkedIn privacy policy..

25. privacy policy for the use of Pinterest

On our site we use social plugins from the social network Pinterest, which is operated by Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you access a page that contains such a plugin, your browser establishes a direct connection to Pinterest's servers. The plugin transmits protocol data to the Pinterest server in the USA. This log data may include your IP address 79.248.208.188, the address of the websites visited that also contain Pinterest functions, the type and settings of your browser, the date and time of the request, your use of Pinterest and cookies. For further information on the purpose, scope and further processing and use of the data by Pinterest, as well as your rights and options for protecting your privacy, please refer to the Pinterest Privacy Policy.

26. privacy policy for the use of Twitter

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter in the process. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. You can find further information on this in the Twitter privacy policy. You can change your data protection settings on Twitter in your personal Account settings change.

27. privacy policy for the use of Xing

Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time one of our pages containing Xing functions is called up, a connection to Xing servers is established. To the best of our knowledge, no personal data is stored. In particular, no IP addresses are stored or the usage behaviour is evaluated. Further information on data protection and the Xing Share button can be found in the Xing privacy policy.

28. Privacy Policy on the Use of Jivo Chat

Our website uses Jivo Chat. This chat widget uses cookies to personalise your experience and to help you use the JivoChat service (for example, to save you time by not having to re-enter your name or email address each time you use the JivoChat service). We also use cookies to statistically monitor how you use the JivoChat service, to improve our service and target certain ads to your browser that may be of interest to you, or to determine the popularity of certain content. Through the use of cookies and page tags, we are able to improve the JivoChat Service and measure the effectiveness of our advertising and marketing campaigns. For more information about how JivoChat uses and processes your data collected through cookies, please refer to Jivo Chat's Privacy Policy.

29. contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. If you have given your consent to the storage of your data (see contact form on our website), we will also use it for the purpose of further customer care (product information, information on new services, etc.).

30. objection to advertising mails

We hereby object to the use of contact data published in the context of the imprint obligation to send advertising and information material not expressly requested. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, e.g. via spam e-mails.

31. newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to check that you are the owner of the e-mail address provided and that you agree to receive the newsletter. If you register for the newsletter, your e-mail address will be used for advertising purposes, i.e. within the scope of the newsletter we will inform you in particular about products from our range. For statistical purposes we can evaluate which links are clicked in the newsletter. It is not possible for us to identify which specific person has clicked. You have given the following consent separately or, if applicable, explicitly during the ordering process: Subscribe to our newsletter. The legal basis for this processing is Art. 6 para. 1 a) DSGVO. (Recipient categories: if applicable, newsletter dispatch provider)
Your e-mail address will only be stored for the duration of the desired registration.
You can revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe as follows: Via a cancellation link in the newsletter or with a short e-mail to [email protected]

32. appendix and technical notes

Internet Explorer: instructions at http://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

Mozilla Firefox: instructions at https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Google Chrome: instructions at https://support.google.com/chrome/answer/95647

Safari: instructions at http://help.apple.com/safari/mac/8.0/#/sfri11471

consumer information: Online dispute resolution according to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find here: http://ec.europa.eu/consumers/odr

33. contact

If you have any questions or suggestions, you can contact us directly at the following address:

Dogstyler Soest GmbH
Werler Landstr. 213
59494 Soest
Phone: +49 (0) 2921-94476-20
fax: +49 (0) 2921-55977-28
e-mail: [email protected]